How does alarm system monitoring actually work?

When the alarm system installed at your property reacts to an emergency condition, the control panel is activated. A component within that panel is encoded with various alarm messages and other vital information. This data includes your personal account number and the type of functions being monitored - for instance burglary, fire, panic, medical, and/or other emergency codes.


At the time of alarm activations, the control panel dials out over your existing telephone line and sends your system’s coded alarm signals to the Central Monitoring Station. There, your alarm signals are acted upon immediately.

Upon receipt of this data the specially designed automated alarm monitoring equipment enables the security dispatchers:

  • To access the confidential, mission-critical account information, which is maintained for all customers.
  • To relay this vital information to the emergency responding authorities.
  • To advise the authorities of the nature of the emergency and to give them any special information regarding the alarm.
  • To advise the authorities of any specific procedures, etc. - according to the type of alarm codes received and in compliance with customer and/or alarm dealer requests.
  • To contact and advise the key holders.

"Please contact Pulsar today to avoid any damage to your proprty or loss of life with 24 hour monitoring."